Hiring Customer Success Specialists - Night shift only Job at Two95 International Inc., George County, MS

c1NuNVplWlBsdEdPZWRKUHNrQ281czJ5Nmc9PQ==
  • Two95 International Inc.
  • George County, MS

Job Description

Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills

📍 Location: Georgetown, Penang (Onsite)

🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am

(5 days per week, 8 working hours + 1 hour break)

💻 Job Type: Full-time (Rotational Shift)

💰 Salary: RM 3,000++ (Extra Allowances will be provided)

Overview:

The CSS is the main point of contact for customers using our client's food ordering app.

They handle customer inquiries, concerns, and provide information through inbound and

outbound phone calls.

Qualifications:

● Education: Bachelor's Degree, Diploma, or equivalent in any field.

● Work Experience: At least 6 months in customer support; call center experience

is advantageous but not mandatory. Fresh graduates can apply.

● Language: B2 level proficiency in English.

● Interpersonal Skills: Customer service-oriented, active listening, and ability to

handle inquiries professionally.

Technical Skills:

● Typing speed of at least 40wpm with 90% accuracy.

● Computer literate with proficiency in Microsoft Windows and Office.

Responsibilities:

● Assist customers in placing online orders.

● Provide support through phone calls.

● Process payments securely.

● Proactively support customers and maintain brand reputation.

● Identify and escalate priority issues.

● Collaborate with the team to improve customer support.

● Maintain and improve service quality

Job Tags

Full time, Work experience placement, Shift work, Sunday,

Similar Jobs

JBS

SANITATION WORKERS - NEEDED Job at JBS

DescriptionPosition at Pilgrim'sSanitation Worker SCHEDULE 3RD SHIFTpay rate: $23.45 with attendance bonus and shift differentialKey Responsibilities andAccount abilitiesinclude but are not limited to:Cleaning and sanitizing production areasComplete mandatory... 

International Leadership of Texas

Security Officer Job at International Leadership of Texas

 ...2026 SCHOOL YEAR Primary Purpose: To provide a safe and secure environment for students, staff, and visitors by monitoring school...  ...prevention/intervention and basic first aid/CPR Valid Texas drivers license (preferred) Special Knowledge/Skills: Strong... 

Servi-Tek Facility Solutions

Night Operational Specialist (Part-Time) Job at Servi-Tek Facility Solutions

 ...highest standards by training and supervising night staff, overseeing compliance with safety...  ...new and current employees on job cards, cleaning protocols, and safety standards....  ...trainings 100% Incident reporting during shift 100% Servi-Trak work order updates 10... 

Carrier Access IT

Managed Services Systems Engineer I Job at Carrier Access IT

 ...Job Title: Systems Engineer I Department/Division: Managed Services Reports To: Managed Services Support Desk Manager Job Summary: A Systems Engineer Tier I is a key position on our Managed Services team that maintains core IT functionality for our clients... 

G-III Apparel Group

Security Guard Job at G-III Apparel Group

 ...Position : Part Time Security Guard Location: On-Site, 5 Days a Week Midtown Manhattan, New York City (Fashion District) About The Role: G-III Apparel Group is looking for high quality professional security officers for our office building. This Security Officer...