Job Description

We're Hiring: Pharmacy Technician!
We are seeking a dedicated and detail-oriented Pharmacy Technician to join our team. The ideal candidate will possess strong pharmaceutical knowledge and excellent customer service skills, ensuring that our patients receive the highest quality care and medication management.
Job Title: Pharmacy Technician
Client: Health Insurance
Location: 100% remote, must reside in Michigan
Target Duration: 5-month contract, with possibility of extension
Will this position be required to work onsite for any reason at any time? No, Resource will be able to perform this role offsite.
Engagement Description –
This Pharmacy Technician Role is within a remote contact center. We service client's Part D Members and Providers. Our goal is to handle Member and Provider inquiries concerning benefits and coverage determinations. Our timeframes are extremely tight (urgent 24 hours, standard 72 hours).
Additional Duties –
Work on the pharmacy help desk handling prior authorization requests from doctors’ offices.
Requests are received via fax, mail, email, phone and electronic PA system
Receive and respond to member questions about their pharmacy benefit
Work from home – private and quiet workspace required
Top 3 Required Skills/Experience – The Most Important Must-have Skills.
Retail Pharmacy experience – at least 2 years
Good computer skills (Typing, outlook, excel, etc)
Good fundamental knowledge of drug names and drug classes
Required Skills/Experience – The Rest Of The Required Skills/experience
Exceptional Customer Service
Detail Oriented
Ability to multi-task
Willingness to accept change
Preferred Skills/Experience – Optional But Preferred Skills/experience
Call center experience
CMS knowledge
Education/Certifications – Include
CPhT preferred (Certified Pharmacy Tech licensed)
Ready to make a difference? Apply now and let’s elevate healthcare together!

Job Tags

Contract work, Remote work,

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